Please allow for all orders up to 1-2 business days for order processing and verification. Business days do not include Fridays, Saturdays, or holidays. Prices displayed on the website include taxes.
All relevant delivery options available for your order and to your destination will be displayed at checkout.
Israel: delivery within 1-3 business days.
Israel: same day delivery . 200 NIS. (orders placed before 3 pm. orders can get canceled due covid-19 epidemic. ).
*free delivery over 500 NIS orders (standard 1-3 days shipping)
Countries we ship: Ireland, USA, Norway, Finland, Canada, Austria, Italy, Belgium, Brazil, UK, Germany, Netherlands, Hong Kong, Greece, Japan, Spain, Poland, France, Switzerland, Russia, Denmark, Portugal, Sweden, Australia , Taiwan, New Zealand, South Korea, Thailand.
We ship orders as quickly as possible. please contact Customer Service as soon as possible to cancel or make any changes to an order.
Duties and Taxes
you may be charged customs or import tax. The Plug is not responsible for import duty or customs tax, and this is solely the responsibility of the buyer.
One of ALPHET's unique benefits, is returns
Unlike questionable sellers on Facebook, we are not going anywhere.
Bought a product from us and changed your mind? Have to return for any type of reason? We are here for you
How to return an item?
First, contact us through email or Whatsapp
What are the requirements?
Items have to be in new conditions with the original tags.
Packages that were without contacting us will not be accepted
How long do I have until I can't return an item?
You may return an item in 14 days from receiving it
For a full refund, return the package within 2 days.
Returning of packages is the responsibility of the returning party alone
You may use our shipping services for additional 35 NIS
To return an item, please contact